frequently asked questions

Here to help you in planning your stay with us are some answers to most frequently asked questions. If you do not see what you need here, just contact us.

Car parking

Free, onsite, lit car parking for up to 30 cars.

Car hire

We can arrange car hire from Inverness city, Inverness airport and Aviemore - contact us.

Laundry

We provide a same day in-house laundry service (excludes dry cleaning) - tariffs are displayed in the rooms.

Smoking

We have limited number of smoking rooms and smoking is allowed elsewhere in the hotel apart from the restaurant.

Currency and credit cards accepted

We accept £ sterling, $ and Euro, travellers cheques (us$, sterling and Euros) for a 10% handling charge, Visa, Mastercard, Delta, Switch, Solo, Electron, JCB. All cheques require to be accompanied by a valid bank card. We are happy to arrange account facilities for corporate customers.

Medical and dental

24 local doctor/medical service available nearby. Dentist within 5 miles.

Pets

Well behaved dogs of any kind are welcome, subject to a nightly charge of £5. Can they please bring their own bedding. Dogs are not allowed in any of the public areas (except for guide dogs).

Disabled

Ramp accessible front door. Easy access to bars and public rooms, but all bedrooms are on the first and second floors.

Special diets

We cater for just about any special diets, but advance notice is preferred. Vegetarian options are available at all times in our lounges and restaurant.

Children and families

Children of all ages are welcome. Lovely family rooms are available. Charges, when sharing with parents:

• 0<5 free

• 5<12 £12.50 B & B other meals charged as taken

• 13<15 £25

Cots and high chairs are available. We do not have baby listening facilities.

Packed and picnic meals

Packed lunch menus are available - must be ordered by 21.00 the previous evening. Gourmet packed lunches with champagne, smoked salmon &c are also available.

What is and is not included in price

All quoted prices are inclusive of VAT at the ruling rate. There is no service charge. Gratuities are at the customers' discretion.

Check in and out

Earliest check in 15.00, or earlier by prior arrangement.
Latest check out - 11.00 or later by prior arrangement only where possible.

Useful transport numbers and links

Bremners +44 (0) 1479 810141 - hire taxis, cars and minibuses - also driver guide service:

• Scotrail - www.scotrail.co.uk
• GNER trains - www.gner.com
• Easyjet - www.easyjet.com
• Citylink coaches - www.citylink.co.uk

Tour desk with ideas for trips and tours

We can help you plan distillery visits, steam railway trips, castle visits and tours, themed day tours, cruises on Loch Ness, nature and heritage trails, guided walks and a host of outdoor activities on the local estate.

Valuables

Can be stored in our safe at reception.

Communications - email, fax, modem &c facilities

Some rooms have modem points, others have phone lines to plug into. You can send and receive faxes at a small charge. All rooms have direct dial telephone. Internet access and email facilities are also available at reception. Due to our location the only phone networks that get reception in Kinloch Rannoch are Vodaphone, Orange and T-Mobile. There is no coverage for O2.

Special occasions

Champagne , chocolates, flowers, roses, Madonna's piper, a serenade!! Monarch Four Poster Bedrooms. Many rooms have queen and king sized beds. Celebration cakes, gourmet packed lunches. Scottish, continental or champagne breakfast in bed by arrangement.

Dunalastair Hotel - "The Warm Heart Of The Highlands"

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